Overcoming Barriers to ACP and Person-Centered Care: Addressing Health Literacy and Individual Patient Advocacy Skills in ACP
HCV envisions a world where all Virginians have access to quality advance care planning that is honored in the delivery of care. In the journey to achieve this vision, there are many barriers to overcome—at personal, interpersonal, institutional, and systemic levels. What are some of these barriers, and how are ACP advocates around the country working to overcome them?
In September, join us as Dr. Danny Avula, Director of the Richmond City and Henrico County Health Departments, and Maria Claudia Oystese, Cultural Navigator at Bon Secours Mercy Health, discuss their respective experiences helping individuals and their families understand healthcare decisions, navigate the healthcare system, and get the care they want. Poor past experiences with healthcare systems and providers, or even a complete lack of experience with serious illness, are common in our communities. They also present strong deterrents for engaging in ACP. But once motivated to take action, how do you as an ACP advocate effectively support individuals with poor or limited healthcare experience in planning and advocating for the care they want? Themes will include strengthening health literacy and individual patient advocacy skills; supporting person-, family-, and culture-centered care; and meeting and motivating individuals where they are with ACP.
- Understand common community experiences and perceptions of the healthcare system and providers
- Examine how individual healthcare experiences can affect the ACP process
- Learn techniques to strengthen individual patient advocacy skills during the ACP process
- Learn to access resources available in hospital and community settings to support patients with their care experiences
- Danny Avula, MD, MPH, Director, Richmond City and Henrico County Health Departments
- Claudia Oystese, CMI, Cultural Navigator, Bon Secours Mercy Health System
- Advance care planning “practitioners” or advocates who are interested in expanding their perspective to include alternate views on advance care planning
- Professionals and advocates in related fields who are interested in learning more about advance care planning and resources to support their work
- Anyone else interested in the topic
Registration Cost: Free, and CEUs are available at no cost.
Advance registration is required.
Wednesday, September 29, 2021
Zoom – link provided after registration